Dropbox customers on Macs have recently been having some problems. That’s because, with macOS Monterey 12.3, Apple eliminated an outdated extension that cloud services relied on and replaced it with a new API. Finally, Dropbox is developing a new version of its macOS application that uses this API, but it has a drawback. Users won’t be allowed to keep their Dropbox folder on external drives anymore.
In March 2022, macOS Monterey 12.3 was made available. However, Dropbox has already informed customers that due to recent changes made to Apple’s operating system, the macOS software will lose part of its capabilities. For instance, it is no longer feasible to access cloud-based files that can only be accessed online.
Right now, Dropbox users can keep their Dropbox folder on an external drive. Even with the update that adds compatibility for macOS Monterey and macOS Ventura, this won’t be possible any longer. This is due to the fact that, in order to protect user privacy, all content from cloud-based apps on macOS has been transferred to the /Library/CloudStorage folder.