Fixing the iMessage Sign-Out Error on iPhone

Fixing the iMessage Sign-Out Error on iPhone

Messaging has become an integral part of our daily lives, and for Apple users, iMessage stands as a cornerstone of seamless communication. However, encountering the frustrating “iMessage is signed out” error can disrupt this flow. If you’ve ever found yourself unexpectedly logged out of iMessage, you’re not alone. Various factors, from Wi-Fi connectivity issues to server glitches, can contribute to this problem. But fear not – there are several steps you can take to troubleshoot and resolve this issue, ensuring that you can continue messaging with ease. Let’s explore some simple yet effective solutions to tackle the iMessage sign-out error and get you back to sending messages without interruption.

What is iMessage?

iMessage is a messaging service exclusively developed for Apple devices, which include iPhones, iPads, Apple Watches, and Mac laptops. It was first introduced in 2011 alongside the release of iOS 5. iMessage enables users to send various types of messages, such as text, photos, videos, and stickers, to other Apple devices over the internet. It operates independently of traditional SMS messaging and can be accessed through Wi-Fi; therefore, it does not require a cellular data plan. Furthermore, iMessage messages can be easily distinguished by blue bubbles, making them easily recognizable.

How to Fix iMessage is Signed Out Error

1. Restart Your iPhone

1. Restart Your iPhone

To fix the “iMessage is signed out” error, you can try rebooting your device, which often resolves such issues and provides a fresh start for troubleshooting.

Begin by restarting your iPhone. Often, a simple reboot can automatically fix in-app and connectivity issues. This process terminates pending tasks and applications, giving your device a fresh start.

  1. Restart your iPhone:
    • For iPhone X/11/12/13/14/15: Press and hold the side button + volume down button until “Slide to Power Off” appears, then slide to power off.
    • For iPhone 6/7/8/SE 2nd Gen/SE 3rd Gen: Press and hold the side button until “Slide to Power Off” appears, then slide to power off.
    • For iPhone 5/SE 1st Gen: Press and hold the top button until “Slide to Power Off” appears, then slide to power off.
  2. After the phone powers off completely, wait a few seconds, then press the power/side button to turn it back on.

This simple process can often resolve in-app or connectivity issues by giving your device a fresh start.

2. Check If iMessage Is Enabled

2. Check If iMessage Is Enabled

To ensure iMessage is enabled on your iPhone:

  1. Go to “Settings” on your iPhone.
  2. Scroll down and tap on “Messages.”
  3. Check that the iMessage toggle switch is turned on (displaying green).
  4. Underneath the toggle, verify that your phone number is listed.

This confirms that iMessage is enabled and should help resolve any activation issues you may be experiencing.

3. Disable and Enable iMessage

2. Disable and Enable iMessage

If the initial fix hasn’t resolved the iMessage activation unsuccessful error, it’s time to delve deeper into your iPhone’s settings. Apple suggests turning on iMessage if you’re encountering this issue. Here’s how to activate iMessage on your iPhone:

  1. Open the Settings app, scroll down to find “Messages,” and tap on it.
  2. Locate the iMessage toggle button. If it’s already enabled, tap on it to disable it. Wait for 5 minutes, then re-enable the toggle. Check if this resolves the problem of unsuccessful iMessage activation.
  3. Upon enabling iMessage, you’ll receive a popup stating, “Your network provider may charge for SMS messages used to activate iMessage.” Click “OK” to proceed with activating iMessage.

4. Check Apple’s System Status

If iMessage isn’t functioning, it’s possible that the iMessage server is experiencing issues. You can verify the status of iMessage (and other Apple services) on Apple’s support page. If you find that iMessage is down, your best option is to wait for Apple to resolve the problem. Thankfully, you can still communicate with your contacts using standard SMS during this time.

5. Check Your iMessage Addresses

5. Check Your iMessage Addresses

If you’re facing iMessage errors, it could be due to misconfiguration in your iMessage addresses. Here’s how to check and fix it:

  1. Go to Settings > Messages.
  2. Look for the “Send & Receive” option below the iMessage toggle.
  3. If it says “No Addresses,” tap on “Send & Receive.”
  4. Choose to use your Apple ID for iMessage and sign in if prompted.
  5. Make sure your phone number is selected. If needed, activate iMessage with an SMS.

6. Review your Apple ID settings

Your Apple ID is crucial for accessing Apple services like iMessage. Make sure you’re entering it correctly, especially if you’re having trouble signing in or using other Apple services. Here’s what to do:

  1. Open Settings and go to Messages.
  2. Tap on “Send and Receive.”
  3. Choose “Use Your Apple ID for iMessage.”
  4. If your Apple ID isn’t listed, sign in to iMessage with it.

7. Reset the iMessage Region

Fix 4: Reset the iMessage Region

To reset the iMessage region on your iPhone, follow these steps:

  1. Open the “Settings” app and tap on “Messages.”
  2. Go to “Send & Receive” and then tap on your Apple ID.
  3. Choose “Region” after selecting “Change Location” and pick your region.
  4. Once you’ve selected your region, tap on “Save” to confirm.

8. Delete Your Old Messages

If previous solutions haven’t worked, don’t give up hope. Try deleting your old messages, as accumulated messages can sometimes cause issues. Here’s what you can do:

  1. Delete all your old messages before you notice the problem.
  2. Check for any hanging messages that might be corrupted or causing issues. Review the last few sent or received messages on your device. Look for any messages that are still trying to send or download attachments and delete them. This might resolve your problem.

9. Connect the iPhone to a Stable WiFi Network

2. Connect the iPhone to a Stable WiFi Network

To check if your iPhone is disconnected from the WiFi network:

  1. Reconnect to the WiFi network or connect to another functional WiFi network if available.
  2. If you have a data plan, you can use iMessage through cellular data by enabling it:
    • Go to Settings.
    • Tap on Cellular.
    • Toggle the switch next to Cellular Data to turn it on.

10. Check Your Date and Time

10. Check Your Date and Time

To verify your system date and time:

  1. Open Settings.
  2. Tap on General.
  3. Select Date & Time.
  4. Ensure that “Set Automatically” is turned on. This ensures your device’s date and time are accurate. It can also assist in troubleshooting FaceTime sign-in issues.

11. Make sure your iOS software is up to date

11. Make sure your iOS software is up to date

To ensure your iPhone/iPad is running the latest software version, follow these steps:

  1. Open Settings.
  2. Tap on General.
  3. Select Software Update.
  4. If there’s a new update available, it will be listed. If so, install it and wait for the update to complete.

12. Reset Network Settings

10. Reset Network Settings

As a last resort, you can reset your iPhone’s network settings to fix the iMessage sign-out error. Here’s how:

  1. Open Settings and go to General.
  2. Scroll down and tap on ‘Transfer or Reset iPhone,’ then choose Reset.
  3. Select Reset All Settings and confirm by entering your password.

13. Check your SIM card

Ensure your SIM card is up to date with your provider, especially if there have been recent changes like a merger. For instance, if you were using T-Mobile or AT&T before their merger, you may need a new SIM card. Here’s what to do:

  1. Contact your phone provider to verify if your SIM card needs updating.
  2. If you have an eSIM activated on your iPhone, consider switching to a physical SIM card. Alternatively, contact your provider to reactivate your eSIM.

14. Check iMessage servers

14. Check iMessage servers

If you’re signed out of iMessage and can’t sign back in, it might be due to iMessage servers being down. Here’s what to do:

  1. Go to the Apple System Status page.
  2. Look for iMessage and check if it has a green dot next to it.
  3. If there’s no green dot, it means iMessage is experiencing a server outage.
  4. In this situation, you’ll need to wait for the servers to be restored.

15. Contact Apple Support

If you’ve exhausted all methods and still can’t fix the issue, consider contacting Apple Support:

  1. Make an appointment with Apple Support.
  2. When your appointment time arrives, explain the problem you’re facing and the steps you’ve already taken to resolve it.


What is iMessage?

iMessage is a messaging service for Apple users that allows them to send texts, photos, videos, and more to other Apple devices using WiFi or cellular data.

What should I do if iMessage isn’t working?

If iMessage isn’t working, there are several simple fixes you can try, including contacting Apple Support and ensuring your iOS software is up to date.

Why is my iPhone signing me out of iMessage?

Your iPhone may sign you out of iMessage if you haven’t enabled the iMessage icon in settings or if your date and time settings are incorrect.

How do I get iMessage to use my phone number?

You can add your phone number to iMessage by navigating to iPhone Settings, selecting Messages, then choosing Send & Receive, and adding your mobile number.

How do I sign into iMessage using my Apple ID?

To sign into iMessage using your Apple ID, go to Settings, then Messages, then Send & Receive, and select “Use your Apple ID for iMessage.”

What is the difference between iMessage and text?

iMessage is exclusive to Apple users, while texts sent from Apple to Android are sent as SMS.

Can I use iMessage without an Apple ID?

Yes, iMessage can be used with just a phone number, but there may be carrier charges.

Do I lose my messages if I sign out and sign back in?

Signing out and signing back into iMessage using the same Apple ID should preserve your messages, but signing out of iCloud entirely may cause synchronization delays.

Why is my phone number signed out of iMessage?

Various reasons, including carrier restrictions or server problems, might cause your phone number to sign out of iMessage.

Why can’t my Apple ID sign into iMessage?

If your Apple ID can’t sign into iMessage, check for third-party software blocking network ports used by iMessage.

Is the iMessage and Apple ID the same account?

Yes, each Apple service, including iMessage, iCloud, and FaceTime, is connected to the same Apple ID.

Why won’t my phone number connect to iMessage?

Check your device settings to ensure you’re connected to cellular data or WiFi, as this might prevent your phone number from connecting to iMessage.

Why is my iMessage activation unsuccessful?

Several reasons, such as a lack of internet connection or SMS messaging capability from your carrier, could cause iMessage activation to fail.

Why is my number not connecting to iMessage?

If you can’t link your phone number to iMessage, your cellular plan might not include messaging services. Contact your carrier for assistance.

How do I fix my iMessage activation on my iPhone?

To fix iMessage activation issues, ensure you have an internet connection, verify SMS capabilities with your carrier, and try resetting network settings on your iPhone.


iMessage is a valuable messaging service for Apple users, allowing seamless communication across various Apple devices. However, if you encounter the “iMessage is signed out” error, there are multiple troubleshooting steps you can take, ranging from checking your Wi-Fi and cellular connections to resetting network settings and updating your iOS software. Additionally, ensure your Apple ID and iMessage settings are correct, and monitor Apple’s system status for any server outages. If all else fails, don’t hesitate to seek assistance from Apple Support. By following these steps and remaining proactive, you can resolve iMessage issues and continue enjoying uninterrupted communication with your contacts.

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